If you encounter problems when redeeming e-vouchers or Senao shopping credits, we will provide you with the following solutions:
1. If your e-voucher gift is shown as expired or has been used, you may get instant support from Money101:
Use the AI Chatbot, available 24/7 at the bottom right of the Help Centre.
2. If your Senao redemption code/shopping credits are shown as having been redeemed or cannot be used, please contact Senao customer service for inquiries.