Application Assistance
Account & Login Assistance
- What should I do if the mobile phone number I entered when registering as a member cannot be verified?
- I have changed my mobile phone number. How do I update my phone number?
- How to strengthen the password to prevent it from being easily hacked by malicious third parties?
- What should I do if I forget my password? How to reset my login password?
- How to delete my Money101 membership account?
- How do I unsubscribe from Money101’s newsletter?
Rewards & Promotions Assistance
- How to redeem your reward?
- I have successfully received the "Money101 limited" gift, but I haven't used it yet. Where can I find my reward?
- I mistakenly deleted the gift redemption SMS sent by the card-issuing bank, what should I do?
- How do I get the "Money101 limited" new credit card reward?
- I clicked on the gift redemption SMS link sent by the bank, but got an error page. What should I do?
- This is the first time I entered the "Reward Code" for the reward, but the screen shows that the gift has already been used. What should I do?