I have completed the qualification, why haven’t I received the “Money101 limited” reward notification yet?

If you’re eligible for the reward after applying for a new account or credit card through Money101, here’s what you need to know:

1. Reward Notification:
   • The bank will send a gift redemption SMS to your registered mobile phone number within 8-16 weeks from the settlement date of your second bill.
   • Action Tip: Ensure your mobile number on file with the bank is correct!
2. Follow-Up:
   • If it has been more than 8-16 weeks since your second bill’s settlement date and you haven’t received the SMS, contact the bank’s customer service to confirm whether the redemption SMS has been sent.
3. Eligibility Check:
   • Unsure of your eligibility for the reward? Contact the card-issuing bank’s customer service (via the 0800 number or the number on the back of your credit card). When contacting the bank, confirm the following:
     • Are you eligible for the new account/new card reward? (YES/NO)
     • Have you completed the qualifications? (YES/NO)
     • Has the redemption SMS been sent? (YES/NO)
4. Important Note:
   • All application information is handled by the bank directly, not Money101.
   • Due to Taiwan's Personal Information Protection Law, Money101 cannot access your credit card application progress or transaction records.

For a seamless experience, ensure your application details are accurate and follow up directly with your bank to confirm your reward status.